Mba Short Notes for Communication

BA 9205 - conversation SKILLS UNIT I - colloquy IN BUSINESS Systems approach-forms - functions and principles of discourse - management and conversation- conference patterns - barriers to communication - interpersonal recognition SWOT analysis -Johari Window -Transactional Analysis. I.INTRODUCTION: 1. MEANING: haggle is derived from the Latin word communicare. This occurs usually between sender and receiver. The master(prenominal) features of communication are Idea, Information and knowledge. 2. DEFINITION: According to Newman and summer parley is an exchange of facts, ideas, opinions or emotions by 2 or to a greater extent persons. 3. WHAT IS COMMUNICATION SKILL? chat kill is concerned with the expertness to transmit and receive messages. 4. CHARACTERISTICS OF COMMUNICATION: oIt is a two way process oOngoing process oEssential in all type of organization oCreate mutual rationality by seeking i nformation persuading other. oIt consist non only facts but ideas and emotions too. oIts a propellant process oIts a conclusion oriented process oInter-disciplinary science oIt takes two to complete communication. oOrganization communication consists of flow of message through several network for riddle solving, information, sharing, etc., 5.

SCOPE OF COMMUNICATION: ?Influence, Facilitating the changes, Decision making, Information sharing ? operate impale, Control, paradox solving, Gate keeping & Group building. 6. GUIDELINES FOR EFFECTIVE COMMUNICATION: 1.Written Communication: Short and precides terms. Concrete examples Avoid using slang,jargons,technical te rms. workout soon paragraph, simple sente! nce. 2.Oral Skill: Pronouncing the word clearly give tongue to fluently in slow case Only 1 point at a time Feed back at every point Use beguile address Listen carefully and patiently Encouage other person to submit question respond in precides terms ...If you want to generate a full essay, rove it on our website: OrderEssay.net

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